Terms of Service

These terms govern your use of Clockd. By creating an account, or using Clockd on behalf of a firm, you agree to them. If you are agreeing for a firm, you confirm you are authorised to bind that firm.

1. The service

Clockd is software for recording time, capturing billable work automatically, and producing invoices. We provide it on a subscription basis and may add, change or remove features over time; we will not make a material reduction to a feature you rely on without notice.

2. Accounts and security

You must give accurate details and keep them current. You are responsible for activity under your account and for keeping credentials secure. Accounts are personal — do not share logins between people, since shared logins make time records unattributable. Tell us promptly at hello@getclockd.com if you believe an account has been compromised.

3. Subscriptions, trials and billing

Clockd is billed monthly in advance, based on a base plan plus the number of active users in your firm. Adding or removing people changes what you pay from the next billing period. Free trials convert to a paid subscription automatically at the end of the trial unless you cancel beforehand. Fees exclude taxes unless stated. If a payment fails we will retry and notify you before restricting access. You can cancel at any time from Settings, effective at the end of the current period; we do not refund part-periods except where required by law.

4. Acceptable use

Do not use Clockd to break the law or infringe anyone's rights, upload malicious code, probe or disrupt the service or its security, attempt to access another firm's data, resell the service, or scrape it at scale. Automated access outside our published interfaces is not permitted.

5. Your data

Your firm's data — clients, matters, time entries, invoices, notes and correspondence — remains your firm's property. You grant us only the licence needed to host, process and display it to deliver the service. We treat it as confidential, do not use it for our own commercial purposes, and do not use it to train generalised AI models. We process it as described in the Privacy Policy. You can export it at any time, and for 30 days after your account closes.

6. Automatic capture, and your professional responsibility

Clockd is a tool for recording work; it does not provide legal advice and is not a substitute for your own professional judgement. Time captured automatically from calls, calendar events or email is created as a pending suggestion and is never billed to a client until someone at your firm reviews and confirms it. You remain solely responsible for the accuracy of what you record, for what you charge your clients, and for meeting your professional, ethical and trust-accounting obligations. We do not warrant that automatic capture will identify every billable activity, or that it will never suggest one in error.

7. Connected third-party services

Connecting a calendar, mailbox or phone capability means those providers' own terms and privacy policies also apply to your use of them. We are not responsible for a third-party service being unavailable, changing, or withdrawing access. You can disconnect at any time.

8. Availability and support

We aim to keep Clockd available continuously, but we do not guarantee uninterrupted service, and we may take it down for maintenance. Support is provided by email at hello@getclockd.com.

9. Intellectual property

Clockd, including its software, design and brand, remains ours. These terms grant you a non-exclusive, non-transferable right to use it for your firm's business while your subscription is active, and nothing more. Feedback you send us may be used without obligation to you.

10. Confidentiality

Each party will protect the other's confidential information with at least reasonable care and use it only for the purpose of this agreement. We recognise that material held in Clockd may be subject to legal professional privilege, and we handle it accordingly. This obligation survives termination.

11. Warranties and disclaimers

Except as expressly stated, Clockd is provided "as is" and we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these terms excludes liability that cannot lawfully be excluded, including under consumer law where it applies to you.

12. Limitation of liability

Neither party is liable for indirect, incidental or consequential loss, or for lost profits or lost data, arising from these terms. Our total aggregate liability is limited to the fees you paid in the 12 months before the event giving rise to the claim. These limits do not apply to your payment obligations, to either party's breach of confidentiality, or to liability that cannot lawfully be limited.

13. Indemnity

You will indemnify us against claims arising from your unlawful use of Clockd, your breach of these terms, or a claim that your data infringes a third party's rights.

14. Suspension and termination

We may suspend or close an account that materially breaches these terms, or that poses a security or legal risk, giving notice and an opportunity to fix the problem where it is reasonable to do so. You may close your account at any time. On closure you can export your data for 30 days, after which it is deleted or anonymised as described in the Privacy Policy.

15. Changes

We may update these terms. Material changes will be announced at least 30 days before they take effect, and continuing to use Clockd after that date means you accept them. If you do not, you may cancel before they take effect.

16. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. You and Clockd agree to resolve any dispute exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction there. Nothing in this section limits any non-waivable rights you have under your local law.

Questions? Email hello@getclockd.com.